Renuity seeking an experienced Coordinator, Employee Services to join our team! The Coordinator, Employee Services plays a critical role in supporting the administration of operational processes that deliver HR programs and projects across all divisions of Renuity. This position serves as a key point of contact for employees, providing assistance with a variety of HR-related inquiries and ensuring that employee requests are handled efficiently and effectively. The HR Coordinator works closely with other HR functions, including recruitment, benefits, payroll, and employee relations, to provide comprehensive support and ensure smooth operations of HR services.

What You'll Do:

• Serve as the first point of contact for employees seeking HR assistance or information, responding to general HR inquiries and resolving concerns in a timely and professional manner

• Track and manage incoming tickets related to HR requests such as benefits, payroll, policies, and general HR procedures

• Collaborate with employees to gather necessary information and provide guidance on HR processes, programs, and available resources

• Provide clear and accurate responses to employees across all divisions, maintaining a high level of customer service

• Partner with HR team members across various functions (recruitment, benefits, payroll, employee relations, training) to ensure a smooth and coordinated response to employee requests

• Maintain accurate employee records and ensure proper documentation for HR transactions, including onboarding, promotions, transfers, and terminations

• Maintain accurate and up-to-date records of employee requests, resolutions, and other HR-related transactions

• Generate reports as requested by HR leadership, providing insights into HR service desk trends and employee inquiries

• Assist in identifying opportunities to streamline and improve HR service desk processes, ensuring greater efficiency and effectiveness in meeting employee needs

• Support the development and implementation of employee satisfaction surveys and initiatives to assess HR services and enhance overall employee experience

• Stay informed on current HR best practices and legal compliance requirements to help ensure the service desk operates in alignment with industry standards and company policies

What You'll Bring:

• Associate’s degree in human resources or related field required

• 1-3 years of experience in HR or employee services, ideally within a corporate or large-scale environment

• Experience with HRIS systems, ticketing systems, and MS Office (Word, Excel, Outlook)

• Prior experience in a service desk or customer service-oriented role is a plus

• Thorough understanding of human resources and labor relations principles, practices, and procedures

What We Offer: 

• Competitive compensation
• Full benefits package including health, vision, dental and 401k match
• Paid time off and holidays  
• Work with a team of talented, professional, and fun individuals who enjoy what they do 

Working at Renuity  

“It’s a lifestyle”, our employees say.  It means working in an environment of collaboration, respect, diversity, shared values and a passion for growth.  That’s why Titan Holdings, our Parent Company, was recently featured in the Financial Times 2021 list of Americas’ Fastest Growing Companies.  Whether you work in the field, a distribution center, a division location, or at the Coral Gables, Florida “Home Base” location, you work with team members who embrace a collaborative spirit to propel all Renuity Divisions to achieve faster growth, greater profitability, and become THE most trusted name in home improvement.

We hope this information is helpful to you in making the right decision when choosing your next employer!

Renuity, LLC provides the following inclusive hiring information:  We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.